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BACK TO CHARACTERS
Gail Jones, "Mrs. Jones" is Christian Grey's housekeeper and cook. She has been working for him for four years as of the year 2011, when the trilogy is set. Ana guesses that Gail is in her early forties. Like all of Christian's employees, she has blonde hair.
By the events of the epilogue May 2014, Gail is married to Jason Taylor.
IN THE BOOKS
In Fifty Shades of Grey, Mrs. Jones is present when Leila Williams, one of Christian's former submissives, breaks into Escala and tries to commit suicide to get his attention. She is the one to take her to the hospital but Leila checks herself out before Christian could fly back in time to help her. In Fifty Shades Freed, Ana spots Gail and Taylor kissing, and is surprised that Taylor is in a relationship with an older woman. Christian is nonplussed when Ana tells him. He seems to have be aware of the relationship.
English actress Fay Masterson will portray Gail in the film adaptations of the Fifty Shades trilogy.